Oh, honey, let’s talk about how Wells Fargo once again proves that “customer service” is just a fancy way of saying “we’re all in this together, but we’re not.” Vicki Duffy from New Hope, Pennsylvania, discovered her bank account had been drained by a mysterious money transfer company she didn’t even know existed. Spoiler: She didn’t approve it. She didn’t even know the company existed. But hey, at least the bank’s got a great sense of humor about it.
When Duffy noticed the “illicit charges,” she did the responsible thing: called the bank, filed a police report, and disputed the charges like a champ. But Wells Fargo? They’re like the ex who still thinks you’re dating them. “You approved it,” they said. Because obviously, every time your account gets robbed, it’s your fault. What’s next, blaming the victim for being a victim?
After seven months of fighting, Duffy finally got her $4,443 back-after a reporter called the bank and suddenly, poof, the charges were reversed. Because nothing says “we’re sorry” like a media spotlight. Wells Fargo’s spokesperson? Still no comment. Because why explain when you can just ghost?
And just to top it off, the money transfer company later admitted it was fraudulent. Because of course. Because nothing says “we’re sorry” like a letter that arrives after you’ve already been traumatized by a bank that treats you like a criminal.
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2026-02-20 20:31