MEXC: The Crypto Exchange that Likes to Play Freeze Tag with Your Money!

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Key Highlights

  • MEXC users are reporting frozen accounts and funds on a “hold please” basis, sending trust levels plummeting faster than Bitcoin in a bear market.
  • Support responses are so slow and perplexing, they could win awards for avant-garde performance art. Traders are left wondering if MEXC is running a crypto exchange or a circus.
  • In a bold move, MEXC claims their assets are as solid as a rock and boasts a $100M Guardian Fund. Sounds great, but can it protect your sanity?

So, here’s the scoop: MEXC is feeling the heat as users like our pal Mike report that their accounts are locked tighter than a Kardashian’s secret. He had a cool $300,000 in there-until MEXC decided to play hide and seek, demanding a 40% ransom to let it go. Because, you know, who doesn’t love a good extortion plot?

Mike took to X (formerly known as Twitter, because apparently rebranding is cheaper than fixing problems) to vent about how he followed all the verification steps. But then, surprise! The support lead asked him to send money via his registered phone-because nothing says “we care about your security” like asking for cash through a text message. Yikes!

MEXC HAS FROZEN MY $300,000 AND DEMANDED 40% TO RELEASE IT!

I jumped through all their hoops, submitted every document, and then… crickets! Their support lead called me directly. Would have been nice if they’d at least sent flowers first.

– Mike 🇺🇸 (@MikeZillionaire) February 21, 2026

And Mike is not alone! Another user, going by “Unstoppable,” shared their own horror story of a frozen $400,000 account. It’s like a bad movie sequel no one asked for. MEXC tried to contain the chaos with public representatives, but it’s clear they need a better PR strategy than just ignoring the problem until it goes away.

MEXC Customer Support weighed in on X, assuring everyone that their official staff would never ask for funds outside the platform. So if someone asks you for money via carrier pigeon, probably not legit.

Just a friendly reminder:

Our official MEXC personnel will never ask you for funds or sensitive info! If someone does, block them faster than you can say “cryptocurrency scam.”

You can verify everything…

– MEXC Customer Support (@MEXC_CST) February 21, 2026

History of Complaints

This isn’t MEXC’s first rodeo. Last December, users raised alarms about missing funds and trade issues. Analyst Gautamgg highlighted some fun scenarios where trades didn’t settle or were canceled, leaving users feeling like they were in a game of Monopoly with no chance of winning. Confusing answers and slow responses make traders question if MEXC has a trading rulebook or if it’s just winging it.

Despite the growing pile of complaints, MEXC insists their finances are rock-solid. They even flashed a Proof of Reserves that claims their assets exceed 100%. Wow! They must be the only ones in the crypto space with any cash flow left. And don’t forget about that impressive $100 million Guardian Fund-they say it’s still protecting user holdings. Too bad it can’t protect against bad publicity!

Community Response

The crypto community is now playing it safe, advising folks to deposit in tiny amounts and withdraw to personal accounts like it’s a game of financial hot potato. There’s also a warning to steer clear of WhatsApp chats with MEXC; we all know how well that went for Grandma.

I always deposit small amounts on MEXC and send it to my private wallet. Just in case they decide to play freeze tag with my account again. Not trusting them one bit! 🤨

– CRYPTO SOLO SCROOGE (@soloscrooge) February 21, 2026

As MEXC continues its frozen fund fiesta and leaves users scratching their heads, traders are advised to stay sharp, double-check those assets, and keep their sensitive info under wraps. Remember folks, it’s all fun and games until someone loses a $300,000 account!

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2026-02-21 13:24